Privacy Policy for DriveConnect

Last Updated: 19th May 2025

1. Introduction

DriveConnect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our platform to connect learner drivers with qualified instructors in Ireland. By using DriveConnect, you agree to the terms outlined below.

2. Information We Collect

We collect the following data to provide our services:

Learners and Instructors:

  • Account Information: Name, email, phone number, and profile details (via Clerk for authentication).
  • Booking Data: Lesson schedules, locations, and preferences (synced via Nylas calendar integration).
  • User Content: Reviews, ratings, and uploaded documents (e.g., videos, images, presentations about the driving school stored in AWS S3).
  • Communications: Emails and notifications sent through Resend.
  • Technical Data: IP address, device type, and usage analytics.

3. How We Use Your Data

Your data is used to:

  • Facilitate bookings and calendar synchronization (via Nylas).
  • Authenticate accounts and manage profiles (via Clerk).
  • Store user documents securely (via AWS S3).
  • Send transactional emails (via Resend) and SMS notifications regarding your account, bookings, and important platform updates.
  • Improve platform functionality and user experience.
  • Comply with legal obligations (e.g., RSA requirements).

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contractual Necessity: To deliver services you request (e.g., booking lessons).
  • Consent: For marketing communications (you may opt out anytime).
  • Legitimate Interests: Platform security, fraud prevention, and service improvements.

5. Data Sharing with Third Parties

We share data with trusted partners only as necessary:

We do not sell your data to third parties.

6. Data Retention

We retain your data only as long as necessary:

  • Account data: Until you delete your account.
  • Calendar data: Until synchronization is canceled.
  • Documents: Until manually removed or accounts are closed.

7. Your Rights (GDPR)

You have the right to:

  • Access, correct, or delete your data.
  • Object to processing or request data portability.
  • Withdraw consent (e.g., for marketing emails).

To exercise these rights, contact us at info@driveconnect.ie.

8. Security Measures

We use encryption (SSL/TLS), access controls, and regular audits to protect your data. However, no system is 100% secure.

9. International Data Transfers

Data may be transferred outside the EU (e.g., AWS S3). We ensure protections via GDPR-approved mechanisms like Standard Contractual Clauses.

10. Children's Privacy

Our services are only available to individuals who are at least 17 years old (the legal driving age in Ireland). We do not knowingly collect personal information from anyone under 17 years of age.

11. Changes to This Policy

We will notify users of updates via email or platform notifications.

12. Contact Us

For questions or data requests:

This policy complies with the GDPR and Irish Data Protection Act 2018.